Terms and Conditions

CHLANKO

Last updated: December 2025

These Terms and Conditions (Terms) govern the use of the CHLANKO web and mobile application (Application), provided by Chlanko App d.o.o., Serbia (we, us, Service Provider).

By registering an account or using the Application, the user agrees to these Terms.

1. Definitions

User: a legal entity (sports club, academy, organization) using the Application.

Administrator: an authorized representative of the User.

Service: a SaaS platform for managing teams, players, fees, expenses, and documentation.

2. Eligibility

The Application is intended exclusively for legal entities. Children and minors cannot accept these Terms or create accounts independently.

All data related to minors is entered by clubs, which are fully responsible for its legality.

3. Service Description

CHLANKO provides a software solution for:

• team and player management

• attendance tracking

• membership fee and expense management

• documentation and administration

Features may be updated or changed over time.

4. Account Responsibility

Users are responsible for:

• accuracy of provided data

• account security

• all activities performed under their account

5. Payments & Subscription

• Billing is monthly, processed via Paddle as Merchant of Record.

• Prices are shown before purchase.

• No refunds are provided unless required by law.

6. Free Trial

A 30-day free trial may be offered. Unless cancelled, the subscription will automatically continue after the trial.

7. Data Responsibility

Users are solely responsible for:

• accuracy and legality of entered data

• parental consents

• financial records

CHLANKO does not verify user-entered data.

8. Limitation of Liability

CHLANKO is not liable for:

• sports injuries

• coaching or administrative decisions

• disputes between clubs, parents, players, or third parties

• financial losses or damages

The Application is an administrative tool only.

9. Service Availability

The Service is provided on an 'as is' basis. We do not guarantee uninterrupted or error-free operation.

10. Communications

Users agree to receive:

• system notifications

• service emails

• newsletters

Additional channels (e.g. Viber, SMS) may be introduced in the future.

11. Termination

Users may cancel the subscription at any time. Access remains active until the end of the billing period.

12. Intellectual Property

All intellectual property rights belong to Chlanko App d.o.o. Unauthorized use or reproduction is prohibited.

13. Governing Law

These Terms are governed by:

• the laws of the Republic of Serbia

• applicable European Union regulations, where relevant

14. Contact

📧 sasa@chlanko.com

🌐 www.chlanko.com

For questions or concerns about these Terms, please contact us:

📧 sasa@chlanko.com

🌐 www.chlanko.com