Privacy Policy

We may collect:

• Full name

• Email address

• Phone number

• Membership and organization information

• Payment-related information (through third-party payment providers)

• Device information

• IP address

• Usage logs and analytics data

We use collected information to:

• Create and manage user accounts

• Manage memberships and organizations

• Send notifications and updates

• Improve app functionality

• Provide customer support

• Prevent abuse and secure the platform

We do not sell personal data.

Information may be shared with:

• payment providers

• cloud hosting providers

• analytics services

All partners are required to handle data securely.

Data is stored on secure servers using technical and organizational protection measures.

We retain information only as long as necessary to provide services or comply with legal obligations.

Users may at any time:

• delete their account in the app (Delete Account option in profile settings)

• request deletion of all personal data by email

Requests can be sent to: contact@chlanko.com

After confirming a request, we delete personal data within a reasonable period, except where law requires longer retention of certain records.

Chlanko may send push notifications related to:

• memberships

• events

• organization updates

Notifications can be disabled in device settings or in the app where supported.

We may use:

• Google Analytics

• Firebase Analytics

• crash reporting tools

These tools help improve app stability and performance.

The app is not intended for children under 13 years old.

We do not knowingly collect personal information from children without parental consent.

Data about minors is entered by organizations (clubs), which are responsible for lawful processing.

Under the General Data Protection Regulation (GDPR), where applicable, and the laws of the Republic of Serbia, you have the right to:

• access your data

• correct information

• request deletion

• restrict or object to processing

• withdraw consent

• lodge a complaint with a supervisory authority

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated date.

For any questions regarding privacy and data protection:

contact@chlanko.com